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Solution Delivery aims to provide strategic services focusing on the development of strategic IT plans and IT governance frameworks. It also provides assistance in aligning a client's IT Strategy with its Business Strategy and Architecture. The technical team designs and develops detailed solution-enabling information, applications and technical architectures and also redesigns business processes to support such strategies.
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Other Strategic Services Provided include : |
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Organizational IT Blue Print planning |
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IT Organizational performance measurement |
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Technical staff coaching |
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We offer a wide range of tactical services including the business analysis of a client's application needs, identification and evaluation of potential solutions, feasibility studies and preparation of business cases justifying the proposed solutions. These solutions could either be Spring’s-supported products or tailor-made to suit your business needs. |
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Solution Delivery offers the best in technical services including: |
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Consultancy Services |
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Product Support |
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Software Development and Customization |
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Core Infrastructure Services Implementation |
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Service Management |
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Service Level Agreement Management |
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Client Relationship Management |
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Contract Management |
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Support Planning And Management |
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Spring's Service Delivery team has been highly commended for being sensitive to the clients' businesses and offering the best solutions based on their needs. We provide value-added services to our clients, including the expertise and skill that ensures hardware, software and applications synthesized into effective and unique, state-of-the-art client business solutions.
Implementation is integral to any business solution. We invest extra time, the best in skills development and in-depth research into implementations to help you to rise above the rest.
This approach and the execution helps to create and deliver the best in Microsoft Technology based IT solutions. We focus on helping your organization ride high on efficiencies, build up potential and maximize profit through the innovative application of Microsoft technology and software.
We help you tackle some of the most cost sensitive issues facing companies today.
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Microsoft back end Integration & Implementation |
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Implementation of ERP & CRM solutions |
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Multi platform integration in heterogeneous environments |
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Project implementation and consultancy services |
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Spring’s Professional Support Services unit focuses on Portfolio Management to assist clients with obtaining the best business value from their IT investments. Add value to the management of your IT infrastructure with Spring Support Services. Get just what you want, whether it is designated technical professionals that supervise all your support needs, problem resolution support that covers your systems 24x7, to keep your system up-to-date on the latest technologies. |
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| Annual Support Service Agreement |
Platinum - Service Agreement
Gold - Service Agreement
Silver - Service Agreement
Light – Service Agreement |
| Incident Base Support Agreements |
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